Sammat India

1. Information Collected by Us

We may collect different types of information from you, depending on how you interact with our Services. These categories of information may include:

• Personal Data You Provide Directly: This includes information you provide when you register for an account, create a profile, use our services such as debt recovery, contract management, and legal notice formation, or communicate with us. This may include your name, email address, phone number, business information (company name, address, contact details), payment information, and any other information you choose to provide.
• Usage Data: We may automatically collect certain information about your use of our Services, such as the pages you visit, the features you use, the dates and times of your access, your IP address, browser type, operating system, and device information.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities on our Site. Please refer to our Cookie Policy for more details on how we use cookies.
• Information from Third Parties: We may receive information about you from third parties, such as payment processors or through integrations with other services you may use.

2. How We Use Data

We may use the information we collect for various purposes, including to:

• Provide and Improve Our Services: To deliver the services you request, process your transactions, manage your account, and personalise your experience. We also use data to understand how our Services are used and to make improvements.
• Communicate with You: To respond to your inquiries, provide customer support, send you important notices and updates about our Services, and with your consent, send you marketing and promotional communications.
• Ensure Security and Prevent Fraud: To monitor and analyse usage of our Services, detect and prevent fraudulent activities, and protect the security of our platform and your information.
• Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
• For Our Legitimate Business Interests: Such as data analysis, testing, and developing new features, provided these interests are not overridden by your rights and interests.

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing and operating our Services, such as payment processors, hosting providers, analytics providers, and customer support services. These providers are contractually obligated to protect your information.
• Business Transfers: In the event of a merger, acquisition, reorganisation, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity or third party involved.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• Aggregated and Anonymised Data: We may share aggregated and anonymised data that does not directly identify you with third parties for various purposes, such as analytics and research.

4. Data Retention

We will retain your personal information for as long as necessary to provide you with our Services, fulfil the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the specific purposes for which it was collected.

5. Your Rights and Choices

You may have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include the right to:

• Access your personal data: You may request a copy of the personal information we hold about you.
• Rectify inaccurate personal data: You may request that we correct any incomplete or inaccurate information we have about you.
• Erase your personal data: You may request that we delete your personal information under certain circumstances.
• Restrict the processing of your personal data: You may request that we limit the processing of your personal information in certain situations.
• Object to the processing of your personal data: You may object to the processing of your personal information for certain purposes, such as direct marketing.
• Data portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdraw your consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
• Lodge a complaint with a supervisory authority: If you believe that we have infringed your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

7. International Transfer of Personal Information

In the unlikely event that a need arises to transfer your personal data outside of India, for purposes such as engaging with international service providers for the maintenance of our services or for other specified purposes as outlined in this policy, we will only do so to countries that have not been restricted by a notification from the Central Government of India. In such cases, Sammat India will ensure that the transfer is subject to appropriate safeguards to maintain the same level of data protection that is afforded to it within India. You will be notified of any such transfer and your explicit consent will be obtained prior to transferring your personal data.

8. Links to Other Websites

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "11 June, 2025" at the top of the policy. We encourage you to review this Privacy Policy periodically. If we make significant changes, we may provide you with more prominent notice, such as by email or a notice on our website.