The Indian judiciary has an overwhelming backlog of 4.8 crore cases, with 13 lakh at the pre-litigation stage alone. Indian citizens and enterprises suffer from dispute resolution costs worth Rs 24.72 trillion — a staggering 7.5% of GDP. Conventional litigation takes approximately 1,445 days; ODR resolves disputes in 45 to 90 days.

The Four Enterprise Challenges

• High litigation spend — legal fees, court costs, and opportunity costs drain corporate budgets.
• Slow resolution — years of delay freeze disputed funds and stall business decisions.
• Reputational damage — prolonged public court battles erode stakeholder confidence.
• Business continuity risk — unresolved disputes create uncertainty that affects operations and partnerships.

Target Sectors for Enterprise ODR

Banking, insurance, MSMEs, and rental disputes are the sectors where ODR delivers the most immediate impact. These industries deal with high volumes of disputes that are individually small but collectively massive. ODR’s scalability makes it the ideal solution.

The Business Case for ODR

Beyond speed and cost savings, ODR offers enterprises predictability. Structured processes, documented outcomes, and enforceable settlements mean businesses can plan around dispute resolution rather than being held hostage by it. The ROI is measurable: lower legal spend, faster cash recovery, and stronger commercial relationships.

Dispute resolution should be a business process, not a business crisis.

Sammat provides enterprises with an end-to-end ODR platform that integrates mediation, arbitration, and negotiation into a single workflow. For companies tired of watching disputes age in court, ODR is the path from litigation delay to expedited resolution.